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SHIPPING, PAYMENT & RETURNS
Shipping & Payment Policy
Shipping:
When it comes to shipping, we offer two convenient options for our customers.
1. You can either collect your order in-store
2. National shipping in South Africa through our trusted couriers.
We courier via The Courier Guy and Pudo. Estimated times range from 1 to 4 days depending on your location. Please note that shipping does not include insurance, and mamaSuzee is not responsible for any damages or delays that may occur during transport. We have no control over the actions incurred by the couriers.
Payment:
At our store, we strive to make your shopping experience as seamless as possible.
We offer a variety of payment options:
1. Direct EFT
2. PayPal
3. Yoco
Ensuring you can choose the method that suits you best. Shop with confidence and convenience, knowing that your transactions are secure. Thank you for choosing us!
Return & Exchange Policy
At Mamasuzee, we conduct strict checks on all items before they are shipped. If you receive a damaged item and are not 100% satisfied, please send us a photo of the damage. We will investigate the issue thoroughly and provide a replacement if the fault is on our side. Your satisfaction is our priority!